Score from 13 reviews
Hotel Pumakala, Puno
Reviews, photos, room rates, address, contact- PROLONGACION TARAPACA 153, Puno,
Peru - 
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Highlights
Non-smoking rooms available
24/7 front desk support
Comfortable family rooms
Daily room cleaning service
On-site restaurant
Private, monitored parking area
Non-smoking rooms available24/7 front desk supportComfortable family roomsDaily room cleaning serviceOn-site restaurantPrivate, monitored parking areaThe hotel offers rooms equipped with a desk and a patio that provides a view of the mountains. Each room includes a private bathroom with a shower, complimentary toiletries, and a hairdryer. Additionally, all accommodations feature a TV with satellite channels.
Guests can enjoy various amenities at Hotel Pumakala, including a garden and free private parking. The property also has a shared lounge and a terrace. Dining options include an on-site restaurant, a shared kitchen, and room service. Free WiFi is available throughout the hotel. A 24-hour front desk, concierge service, and currency exchange are also provided for convenience.
Please inform in advance of your expected arrival time. At Hotel Pumakala, you may use the Special Requests box during booking or directly contact the property using the contact details provided in your confirmation.
At Hotel Pumakala, guests must present a valid photo ID and credit card upon check-in. Kindly note that at Hotel Pumakala, all special requests are subject to availability and may incur additional charges.
At Hotel Pumakala, guests under 18 may only check in if accompanied by a parent or legal guardian.
Deluxe Double Room with Two Double Beds Description, photos, price, amenities
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- private entrance,
- safe deposit box,
- work desk,
- bedside socket,
- travel adapter
- shower,
- private bathroom,
- hairdryer,
- bathtub,
- toilet paper,
- bathtub or shower,
- complimentary toiletries
- cable tv channels,
- flat-screen tv,
- television (tv),
- satellite tv channels,
- streaming services (e.g., netflix)
- wine glasses,
- outdoor furniture (on balcony/patio)
- wake-up service
- mountain view,
- courtyard view,
- view,
- garden view,
- terrace,
- balcony,
- patio,
- lake view
- ground floor unit
This twin room is comprised of a flat-screen TV with streaming services, a private bathroom as well as a terrace with lake views. The unit is furnished with 2 beds.
Room size:
Deluxe Double Room with Two Double Beds - 28 m2
Bedroom 1 – Large bed (King size)
Max persons: 4 
Deluxe King Room Description, photos, price, amenities
- work desk,
- safe deposit box,
- bedside socket,
- private entrance,
- travel adapter
- private bathroom,
- bathtub or shower,
- shower,
- complimentary toiletries,
- hairdryer,
- toilet paper,
- bathtub
- cable tv channels,
- television (tv),
- streaming services (e.g., netflix),
- satellite tv channels,
- flat-screen tv
- wine glasses,
- outdoor furniture (on balcony/patio)
- wake-up service
- lake view,
- terrace,
- garden view,
- view,
- mountain view,
- courtyard view,
- balcony,
- patio
- ground floor unit
The spacious double room provides a private entrance, a safe deposit box, a terrace with lake views as well as a private bathroom featuring a bath. The unit provides 1 bed.
Room size:
Deluxe King Room - 28 m2
Bedroom 1 – Extra-large double bed (Super-king size)
Max persons: 3
Budget Twin Room Description, photos, price, amenities
- bedside socket,
- work desk,
- safe deposit box,
- travel adapter
- hairdryer,
- bathtub or shower,
- private bathroom,
- shower,
- toilet paper,
- complimentary toiletries
- streaming services (e.g., netflix),
- satellite tv channels,
- flat-screen tv,
- television (tv),
- cable tv channels
- wine glasses
- wake-up service
- patio,
- view,
- mountain view,
- courtyard view,
- garden view
- ground floor unit
This twin room is comprised of a flat-screen TV with streaming services, a private bathroom as well as a patio. The unit is furnished with 2 beds.
Room size:
Budget Twin Room - 20 m2
Bedroom 1 – Double bed
Max persons: 4
Economy Double Room Description, photos, price, amenities
- safe deposit box,
- work desk,
- travel adapter,
- bedside socket
- bathtub or shower,
- hairdryer,
- toilet paper,
- private bathroom,
- complimentary toiletries,
- shower
- flat-screen tv,
- streaming services (e.g., netflix),
- television (tv),
- cable tv channels,
- satellite tv channels
- wine glasses
- wake-up service
- patio,
- mountain view,
- courtyard view,
- garden view,
- view
- ground floor unit
This double room is comprised of a flat-screen TV with streaming services, a private bathroom as well as a patio. The unit is equipped with 1 bed.
Room size:
Economy Double Room - 20 m2
Bedroom 1 – Single bed
Max persons: 3
Economy Single Room Description, photos, price, amenities
- bedside socket,
- travel adapter,
- work desk
- shower,
- complimentary toiletries,
- private bathroom,
- hairdryer,
- bathtub or shower,
- toilet paper
- streaming services (e.g., netflix),
- television (tv),
- cable tv channels,
- satellite tv channels
- wine glasses
- wake-up service
- mountain view,
- courtyard view,
- garden view,
- patio
- ground floor unit
This single room includes a TV with streaming services, a private bathroom as well as a patio. The unit provides 1 bed.
Room size:
Economy Single Room - 18 m2
Bedroom 1 – Single bed
Max persons: 1
Superior Single Room with Lake View Description, photos, price, amenities
- private entrance,
- safe deposit box,
- travel adapter,
- work desk,
- bedside socket
- hairdryer,
- shower,
- complimentary toiletries,
- toilet paper,
- bathtub,
- private bathroom,
- bathtub or shower
- streaming services (e.g., netflix),
- satellite tv channels,
- television (tv),
- cable tv channels,
- flat-screen tv
- wine glasses,
- outdoor furniture (on balcony/patio)
- wake-up service
- lake view,
- patio,
- terrace,
- balcony,
- mountain view,
- view,
- courtyard view,
- garden view
- ground floor unit
This single room includes a flat-screen TV with streaming services, a private bathroom as well as a terrace with lake views. The unit provides 1 bed.
Room size:
Superior Single Room with Lake View - 20 m2
Bedroom 1 – Single bed
Max persons: 1
Choose your ideal room at Hotel Pumakala
Our property offers a variety of accommodation options to best suit your needs and preferences. Below you will find a list of available room types:
- Deluxe Double Room with Two Double Beds
- Budget Twin Room
- Economy Double Room
- Deluxe King Room
- Economy Single Room
- Superior Single Room with Lake View
Please note that detailed availability and current prices for individual rooms will be visible after selecting your stay dates.
Reviews
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Facilities and services
General property information
parking available, pets are welcome, complimentary parking, on-site parking, private parking area, wi-fi throughout the property
On-site activities & leisure
special themed dinners
Hotel services offered
comprehensive internet access, wireless internet (wi-fi), complimentary wi-fi access
Dining & bars
on-site restaurant, in-room dining service, hotel bar, breakfast served in room, barbecue facilities, take-away lunches, special dietary menus (on request), grocery delivery service, children's meals, selection of wine/champagne, fresh fruit selection, on-site coffee shop
Pools, spa & wellness
massage therapies, communal bathhouse, shade umbrellas, comprehensive full body massage
Transport & getting around
shuttle service (surcharge applies), general shuttle transport
Reception & guest support
24/7 front desk, quick check-in/check-out, currency exchange service, excursion booking desk, baggage hold, guest concierge services, individual check-in/check-out, invoices available
Shared spaces for guests
access to hotel garden, outdoor terrace area, recreation/games lounge, rooftop sun deck, communal kitchen facilities, guest lounge / tv room, patio/outdoor seating, designated picnic spot
Family & entertainment
selection of board games/puzzles, secure indoor play zone, children's outdoor recreation equipment
Cleanliness & housekeeping
guest laundry service, regular daily housekeeping
Business & conference facilities
conference and banquet facilities, business services center, fax and photocopying services
Other property amenities
smoke-free rooms, spacious family rooms, hypoallergenic room options
Property safety & security
in-room safety deposit box, round-the-clock security personnel, readily available fire extinguishers
Security systems
staff adherence to all local authority safety protocols, removal of shared non-essential items (menus, magazines, etc.), hand sanitiser readily available in rooms and key areas, guest health screening procedures in place, comprehensive first-aid kit accessible, access to qualified healthcare professionals
Social distancing guidelines
seamless contactless check-in/check-out process, secure cashless payment methods accepted, strict adherence to physical distancing guidelines
Disinfection & cleaning procedures
use of who-approved disinfectants effective against coronavirus, linens, towels, and laundry sanitised per local health guidelines, guest rooms disinfected thoroughly between stays, guest rooms sealed post-cleaning for safety, professional cleaning services utilised for property hygiene, option to decline room cleaning services during stay
Food & drink safety
safe physical distancing in dining spaces, in-room food delivery option available, all dining ware (plates, cutlery, glasses) fully sanitised
Internet access
Complimentary wi-fi property-wide! The property offers internet services with free WiFi available in all areas.
Guest parking
Complimentary guest parking! The property offers free on-site parking, including a dedicated private parking area.
Check-in, check-out, and payment policies
Check-inFrom 11:00 Until 23:00 hours
Check-outFrom 11:00 Until 11:00 hours
Children and extra bedsGuests must be at least 18 years old to check in. We welcome children of all ages.
PetsPets are not permitted.
Languages spoken
Contact methodsMap
Photo gallery
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